1610 R.T. Dunn Drive Bloomington, Illinois
Monday – Friday: 9 AM – 6 PM
Saturday: 9 AM – 4 PM
Frequently Asked Questions
Please read our FAQ before sending us a message.
The customer can return the items within 30 days of the purchase. Please contact us via email for shipping instructions. The item should be returned in the original packaging. Refunds will be credited to the original account from which the purchase was made. The customer is responsible for the return shipping. If the item is damaged no refund will be made.
We use USPS and FedEx as our shipping partners. We get shipping rates for your order directly from their websites
No, actually less than 1/10th of 1 percent (or 1 out of every 1000 items) is reported stolen.We work closely with local law enforcement to catch and prosecute these perpetrators. A customer must provide positive state-issued picture identification to show evidence of the transaction. This information is then presented to local & state police agencies, therefore decreasing the likelihood that a thief would bring stolen merchandise to a pawnbroker. We are trained to look for signs of stolen property to avoid these costly mistakes. It is not in our interest to accept potentially stolen merchandise because the police can seize the merchandise.
Millions of people are unable or unwilling to deal with traditional financial institutions or utilize credit cards. These consumers have regular needs to meet short-term cash requirements. Many of these consumers turn to Monster Pawn. Loans are granted in a matter of minutes in the same way that people have accessed cash for thousands of years.
For centuries, money has been loaned based solely on the value of an item pledged as collateral, commonly referred to today as a pawn loan. Monster Pawn has focused on customer service and meeting the needs of secured non-recourse borrowers in the oldest and most basic form of consumer financing activity.
At Monster Pawn, the loan tradition of a fast, convenient source of cash is taken to a new level of ease and customer dignity. Our customers are greeted by courteous, well-trained staff that assists them with their cash needs. In seconds, the loan document is printed, the loan proceeds are counted out and the customer leaves secure with the knowledge that the item pledged is in safe keeping at Monster Pawn until it is redeemed.
At Monster Pawn, we pay you more money. And we care about our customers. We strive to bring you the best possible experience, which is why our store is clean, organized, safe, and friendly. We have an inviting brightly lit showroom and we treat all of our customers with respect.
Still have questions? Ask us!